Effective communication combines both verbal and non-verbal elements. While most people focus on the verbal elements, studies show that the majority of what actually gets interpreted comes from the speaker’s non-verbal communication. It’s not what you say, but its how you say it. Vocal elements like tone of voice, pace of communication, and use of crutch words can make or break a presentation. Other non-verbal elements like posture, flailing hands, constantly fidgeting in your chair play a giant role in whether or not some one is going to buy from you. In order to give a killer presentation, focus on both on-verbal/vocal elements of communication and use them to your advantage.
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To read more about this article, go to http://www.forbes.com/sites/joshlinkner/2014/04/18/how-to-improve-your-communication-by-up-to-93/
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